FAQ
No
Priority
Priority - SLA
Respond within
Resolve within
1
Urgent
Critical - Showstopper / System Crashes / System Down
2 Business Hours
8 Business Hours...
Thu, 14 Dec, 2017 at 4:31 PM
Q-RADAR version 11 has features that immediately affect all users after the release. You may want to communicate these changes to your users beforehand so t...
Fri, 13 Mar, 2020 at 9:02 AM